Contact information

Contact Information

We’re here to help! Whether you have a question about a product, need assistance with an order, or simply want to share feedback , we’d love to hear from you.

📧 Email Support

For general inquiries, product information, or order assistance:
Customer Service: enquiry@simplepayhomedepot.com
We aim to respond to all emails within 24–48 hours.

📞 Phone Support

Reach our customer service team directly:
Phone: +254 789 970 995 | +254 725 517 961
Operating Hours:

  • Monday to Friday: 8:30 AM – 5:30 PM (EAT)

  • Saturday: Closed

  • Sunday: Closed

📦 Mailing & Returns Address

Send returns, correspondence, or documents to:
Simplepay Home Depot
Prabhaki Industrial Park, Baba Dogo Road
Block B3 & B4, Nairobi, Kenya
Postal Code: 00507

💬 Live Chat

Visit our website for real-time assistance via live chat during business hours. Our support team is ready to help with any inquiries.

📱 Social Media

Stay connected and get the latest updates, offers, and news:

💡 Feedback

Your feedback is important to us!
Please email suggestions or comments to:
enquiry@simplepayhomedepot.com